What are the requirements of ISO 9001?
In order to meet the standards of ISO 9001 and obtain certification, organisations must submit the relevant documents and reports on its internal processes, standards and procedures.
These ‘requirements’ are split into 10 clauses of which there are mandatory and non-mandatory requirements:
1 – Scope of the standard
2 – Normative References
3 – Terms and Definitions
4 – Context of the organisation
5 – Leadership
6 – Planning
7 – Support
8 – Operation
9 – Performance evaluation
10 – Improvement
Across these 10 clauses and within their subsequent subclauses there are over 350 individual ISO 9001 requirements. Whilst this can sound daunting, not all of them are relevant to every business and our ISO 9001 specialists in Hampshire are here to help cut through any of the confusion for you with expert guidance and advice to deliver a straight forward path to successful certification.
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What are the benefits of achieving this certification?
There are number of advantages for your organisation that can be gained from ISO 9001 accreditation including;
- Improved chance of winning contracts
Having ISO 9001 certification can go a long way to helping businesses secure partnerships with both the public and private sectors, signifying that quality is taken seriously and can be relied upon across all aspects of the business.
- Increased customer satisfaction
Companies with ISO 9001 have the measures in place to resolve any issues quicky and effectively so that the customer experience is constantly being improved upon.
Whether it’s for goods or services, ISO 9001 certified businesses have clear, defined responsibilities for quality control in place including how they are relayed to relevant employees.
- Streamlined business processes
The process of implementing ISO 9001 and the regular reviews that go along with it help to cut down and streamline any areas that are burdened by unnecessary or inefficient paperwork, procedures or processes.
A lot of insurers recognise businesses with ISO 9001 certification in place have appropriate processes and controls in place to reduce risks and subsequently will often lower insurance premiums as a result.
Through appropriate analysis and reporting, ISO 9001 helps organisations to better manage all aspects of their business.
Staff within a setting where processes are well-defined and clearly managed tend to be happier, more engaged and enjoy greater job satisfaction.
Get in touch with JR Consultants today
If you are interested in our ISO 9001 services in Hampshire, have any questions or would like to find out more then JR Consultants are here to help. Get in touch today and one of our friendly, knowledgeable advisors will be happy to help get you on the path to ISO 9001 certification.
