The SIA ACS is a Customer service standard which is built on ISO 9001:2000 and industry codes of practice relevant to the Security Industry. It provides a universally recognised hallmark of quality for suppliers of private security industries.
Obtaining the ACS Mark will distinguish your company and provide confidence that your service has been independently assessed against recognised standards, and that the guards you provide have been properly trained for the role they will perform.
Whilst the ACS scheme is entirely voluntary, it is becoming a commercial necessity to be SIA ACS approved regardless of the security sector you work in.
What is the Process for Seeking SIA ACS Approval?
The first stage is to register with the SIA-ACS and complete the online workbook: a document with over 80 questions that need to be fully answered, e.g., with relation to the approval of your staff and their training.
Once completed, we will ensure all the points in the online workbook have been implemented and records kept accordingly to indicate conformance. (ISO 9001 covers 75% of the SIA-ACS requirements, so it may be possible to achieve ISO 9001 and the relevant security codes of practice at the same time as SIA-ACS approval.)
Once everything is in place, an assessment body approved by the SIA-ACS must carry out a visit to your premises and will check your company against the SIA-ACS requirements to ensure conformance.
During this visit, they will also want to talk to some of your staff and your customers to ensure that you are a responsible company and that they can validate this.
What Are the Benefits of SIA ACS Approval?
- Shows commitment to quality and customer service
- Demonstrates the existence of quality management
- Shows the guards you provide are fit and adequately trained to perform their role
- Provides a real competitive edge over others in the market
- Gives confidence in the quality of service you will provide
- Free entry to the SIA Register of Approved Contractors, a valuable reference for buyers of security services
SIA ACS Certification from JR Consultants
We will provide all the help you need to implement the processes and record the necessary steps to gain your certification.
We will arrange for the assessment to take place and will be on site during this time, guiding you through to successful SIA ACS membership.
Once you have approval, we can then continually check the processes on an arranged and regular basis to ensure they are maintained, and that you keep your SIA ACS approval.
For more information about our SIA ACS certification services, please contact us.