ISO 9001 is the most recognised standard issued by ISO and is one of the most used management tools across the world.
Designed to help organisations put in place the correct framework needed to develop a strong foundation, ISO 9001 works to improve overall quality throughout the business, leading to increased efficiency and improved customer satisfaction.
ISO 9001 certification is a distinguished hallmark of excellence that demonstrates to existing and potential customers as well as employees that your company is dedicated to ensuring that your products or services are of the highest standard.
Here’s a look at some benefits of ISO 9001 certification and the positive impact they can have on your business.
- More Business Opportunities
The aim of most companies, no matter the industry they are in, is growth. ISO 9001 certification is irrefutable, objective proof that can go a long way in helping to secure new partnerships, bids and contracts.
A lot of public and private sector tenders will require ISO certification before they even consider working with a business and having ISO 9001 already in place is a strong indication that your organisation is dependable, credible and well-run. This is a great way to help you get an edge over competitors within the market, as well as providing access to contracts previously beyond your reach.
- Improved Staff Performance and Productivity
ISO 9001 has been proven to greatly impact the staff and employees within the business and improve things for the better. ISO 9001 certification works to engage and motivate employees with clear structure, processes, communication, tasks and responsibilities throughout the entire organisation which increases the involvement of staff and improves the overall work rate. With reduced pressure at work, job security and satisfaction, employees are proven to work more efficiently and are more productive, which is something that benefits everybody.
- Increased Customer Satisfaction
This critical aspect of ISO 9001 allows businesses to track customer satisfaction and quickly address any issues that are raised. It also works to identify key areas that are important to the customer and outlines how processes can be implemented to achieve, address or improve these areas.
ISO 9001 certification is a clear indicator to your staff, partners, clients and the outside world that customer satisfaction is at the core of your business and that you are dedicated to delivering a consistent and high-quality service.
- Improved Consistency of Services or Goods
With ISO 9001 certification in place, the business processes are clear, easy to understand and concise which makes the way things are run simpler and more efficient. This ISO standard ensures that there is consistency across the business which leads to higher operating efficiency and more consistent delivery of quality goods and / or services.
- Reduction in Problems and Wastage
ISSO 9001 allows organisations to detect and identify potential issues quickly which means they can be flagged, addressed, resolved and relevant processes put in place to avoid future incidents.
This proactive rather than reactive system focuses on preventative measures and tackling issues before they become a real problem. This helps to ensure that wasteful issues are avoided and that there is a constant strategy of continuous improvement that is the driving force behind the standard.
- Cost Savings
Achieving and maintaining ISO 9001 certification can provide the added advantage of reduced insurance premiums, which depending on your business can lead to big savings.
Where there is no guarantee your insurance company will offer a reduction, it is important to inform your broker as well as providing information on the measures you have taken to reduce risks including new machinery, technology, processes etc. This is a good way to demonstrate how you are managing the risk within your business and could be a great way to encourage a reduction in your premiums.
- Overall Improvement
From better management and streamlined process to reduced wastage and efficient business practices, ISO 9001 helps organisations to run their businesses well. This standard fits in with your existing business and is designed to identify areas of improvement and ways in which to do so, without overcomplicating or throwing out everything that is already in place and working well.
From the analysis and reporting to the streamlining of business processes and regular reviews, the aggregate effect of achieving and maintaining ISO 9001 certification is that the overall business improves which consequentially leads to increased efficiency and profits.
Whether you have been contemplating ISO 9001 certification for a while or are finding out about it for the first time, JR Consultants are sure that the benefits above are just some of the ways that your business could be improved. If you would like to find out more about ISO 9001 certification then please do not hesitate to contact us and we will be happy to discuss your needs and help come up with a solution to suit your business.
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