When business are ISO 9001 certified, they’ve been independently verified as meeting internationally recognized quality management standards. But are they really necessary? We feel the answer is yes. Here are just some of the reasons why businesses need to implement the ISO 9001 standard to be successful:
Firstly, if a business wants to achieve any level of consistency in the end products it ships to customers and retailers, there needs to be some sort of process in place to ensure that. Even the simplest business is still a complicated system, based on multiple variable inputs and the efforts of a number of people.
Checking the final product sporadically just doesn’t come close enough to ensuring consistent quality. Without an iron standard for quality control, and the processes in place to guarantee that, a business just won’t be able to make an impact in today’s hyper-competitive marketplace.
2: Signaling Quality
Businesses don’t exist in a vacuum. Any given business offering a service or product will engage in masses of interactions – not only with customers, but suppliers, retailers, distributors and marketing agencies. Many of the entities that businesses need to build relationships with only deal with ISO 9001-certified companies. That means that if you want to grow your company to the level of success it deserves, you’ll need ISO 9001 Certification to open many of the doors that will lead you there.
3: Ensuring Excellence
These days, businesses increasingly stand or fall on their customer service and relations. ISO 9001 provides a foundation for the functional and effective customer service that has really become ‘table stakes’ for having a shot at a decent market share.
Customers are more likely to buy from a company that’s ISO 9001 certified. Similarly, some companies will only request quotes from contractors who’ve achieved this standard.
Without clearly defined quality assured processes, it can be hard to give your employees clear objectives. ISO 9001 will provide a structure designed to help your staff work to targets – and meet them.
Waste costs businesses money. By implementing ISO 9001 you’ll be able to minimize unnecessary wastage and make your operation more efficient.
If businesses want to reliably produce excellent products, and be taken seriously both by potential partners, they need a strong foundation of quality management. ISO 9001 certification is recognised the world over as the way to achieve that.